ASC FRONT DESK STUDENT WORKER

CLASSIFICATION: Work-Study
DEPARTMENT: Student Affairs
REPORTS TO: Student Services Coordinator
LENGTH: Fall, Spring, Summer
LOCATION: Trenton, Missouri-Main Campus


Position Summary: The work study student serves as the front desk receptionist and primary switchboard operator for the college

Essential Functions: Duties and responsibilities include but are not limited to

  • Serve as front desk receptionist and primary switchboard operator for the college
  • Answer the phones in a friendly, professional manner and transfer calls to appropriate departments
  • Must be familiar with the campus extension numbers and faculty/staff office locations campus wide
  • Knowledge of how to open and close department, including turning computers on and off, as well as sanitizing front desk and reception area
  • Greet everyone that enters the ASC and facilitate their use of college services, including NCMC faculty/staff members
  • Help with miscellaneous work from other departments as instructed. You may need to finish a project the student worker before you has started.
  • Follow the posted procedures for answering and directing phone calls, and greeting and directing walk-in traffic

Qualifications:

Skills: Effective interpersonal, oral and written communication skills. Strong phone and face to face etiquette. Strong organizational skills. Ability to work collaboratively with others

Physical Demands: Moving about between buildings on the NCMC campus-25%;  ascending and descending stairs-15%;  reaching, pulling, and pushing when filing-35%; able to do repetitive tasks-45%; remain stationary at a desk for extended periods of time while typing and answering phones -75%

Environmental Demands: Fluctuations while walking on tile and carpeted floors in a heated and air conditioned environment.