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Frequently Asked Questions 

When is tuition due?


Dates depend on the semester the student is attending and are set by Student Accounts. You can find out these dates by calling 1-660-359-3948 Ext 1508 or 1513, and by checking out our Schedule Publication, on our Website. (www.ncmissouri.edu). A payment plan may be arranged through Student Accounts. Bills will vary from student to student depending on individual course selection, housing arrangements, labs, participation in various activities, and other factors. For information regarding tuition and fees, visit our Web-site at www.ncmissouri.edu or call 1-660-359-3948 Ext. 1513 or 1508.

 

When do the residence halls open for the fall?


Students may check into the residence halls on the Saturday before the fall session classes begin. The Office of Residence Life will mail information regarding check-in times, roommates and hall assignments.

 

Where can my child obtain a Student ID card?


The Ketcham Community Center will assist students in making your Student ID card. The first card is free. Replacement cards will be $4.00 each.

 

Where does my child get books and other supplies?


In addition to text books, the NCMC Bookstore carries a complete line of supplies including pens, pencils, folders, notebooks, computer software, postage stamps, NCMC sports wear and Nurse’s uniforms.

 

Where does my child go to get his/her class schedule?


Students may print their schedules from the NCMC Website www.ncmissouri.edu. Click on the SAIL shortcut and follow the directions.

 

Who can my son or daughter call for a computer related problem, login, password, or printer help?


Please call the Computer Services Help Desk at Ext. 1214 for assistance.

 

How can my child change their schedule, such as stop taking a class, trading classes or add a class?


Changes can be made during the published Add/Drop period (through the 1st week of fall or spring term). New students (those of you in your first semester at NCMC can get help in the Alexander Student Center (ASC). Returning students need to see their advisor.

 

What if my child is having trouble with an instructor?


They need to set up an appointment and talk with their instructor. If an appropriate resolution is not reached, they will need to speak to the Division Chair and/or Dean.

 

Where does my child go if they need help in English, Math, Accounting … ?


They should see their instructor and/or visit the ARC (Academic Resource Center) or Student Support Services both are located in Barnes Hall.

 

Where does my child go to find information about financial aid including Pell Grants, scholarships, student loans, veteran’s benefits or Work Study?


They should visit our Financial Department located in the Alexander Student Center. Or call and ask for extension 1402 or 1406, our financial aid officers.

 

Where would my child go if he/she is hungry?


There is a full service cafeteria located in the lower lever of Selby Hall. Soft drink and snack machines are available in most buildings.

 

Where would my child go to get involved in student activities at NCMC?


There are many clubs and organizations at NCMC that would love to have your child as a member. For more information they should contact Student Senate President or attend a Student Senate meeting held in the Alexander Student Center.

 

How does my child get informed about a weather emergency, i.e. severe thunder storms or tornado?


They should review the emergency evacuation plans posted in each classroom, residence hall, the cafeteria in Selby Hall and all other buildings on campus.

 

What if my child needs to change their class schedule in some way, such as stop taking a class, trading classes or meeting times, or adding another class?


Changes can be made during the published Add/Drop period (through the 1st week of fall or spring term). New students (those students in their first semester at NCMC) can get help in the Alexander Student Center (ASC). Returning students need to see their advisor. Refunds will be made if total credit hours decreased and changes are made during the published Add/Drop period. Textbooks will also be bought back during this period, but your child must have their Add/Drop form with them. Keep textbooks in original condition for full refund.

 

What if my child decides to not finish a course and it is after the first week?


Notifying their instructor or just not attending will not automatically cause them to be withdrawn from their class. They must pick up a Withdrawal Form in the Registrar's office in the ASC. This form must be completed, signed, and returned to the Registrar prior to the final date to withdraw, as published in the Student Handbook/Calendar or on our Website. Your child will still owe for their class.

 

How can my child access his/her class schedule, grade report, financial aid award and student bill?


By logging on to their SAIL (Student Academic Information Link) a secure on-line program. To enter the secure area of NCMC SAIL, your child will need to log on using their NCMC student ID# or Social Security Number.

 

How will my child be informed of activities on campus?


A weekly newsletter is distributed throughout the campus. Also there is an Activity Person who posts events weekly as well as on the website.

 

What about cancelled classes due to weather


Listen to your local radio station for any announcements regarding severe weather. Stations in the following towns will be notified should all classes be cancelled due to weather: Bethany-KAAN @ 870AM and 95.5 FM, Brookfield-KFMZ @ 14.70AM and KZBK @ 96.9 FM, Cameron-KMRN @ 13.60 AM and KKWK @ 100.1 FM, Carrolton– KAOL @ 14.30 AM and KMZU @ 100.7 FM, Chillicothe-KCHI @ 1010 AM and 98.5 FM, Gallatin– KGOZ @ 101.7FM Kirksville– KIRX @ 1450 AM, KRXL @ 94.5 FM and KTUF @ 93.7 FM, and Trenton.– KTTN @ 92.3 AM and 101.7 FM. Your student can also sign up for text-messaging to notify them of any alerts. Visit the Community Connection link under StudentLife@www.ncmissouri.edu to sign up.

 

What should my child do if he/she is having a problem with an instructor?


They need to set up an appointment and talk with their instructor. If an appropriate resolution is not reached, then they will need to speak to the Division Chair and/or Dean. Student appeal procedures and forms are available on our website.

 

Where would my child go to take an ACT, COMPASS placement test, NLN, C-Base or Exit Test?


Contact the Student Services Staff Secretary at extension 1418 or the Testing Coordinator at extension 1282.

 

Where does my child pick up his/her student loan checks?


Loan checks are applied to the student account. Checks for any remaining funds are mailed to the student. Student pay checks are available in the Student Accounts office in the ASC on the 1st & 16th of each month.

 

Where can I reach my child or leave a personal message?


Personal messages cannot be taken for students. Phone calls are not transferable to students in class. If there has been an emergency in your immediate family, we will check your students schedule and if the student is in class the message will be delivered to them. If your child is between classes, a message will be left for your child with their next instructor.