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Nursing & Health Sciences Front Desk Student Worker

CLASSIFICATION: Work-Study
DEPARTMENT: Nursing & Health Sciences
REPORTS TO: Nursing & Health Sciences Division Secretary
LENGTH: Fall, Spring
LOCATION: Trenton, Missouri-Main Campus

Position Summary: The work study student serves as the front desk receptionist and directs foot traffic for the Nursing & Health Sciences office suite.

Essential Functions: Duties and responsibilities include but are not limited to

  • Serve as front desk receptionist
  • Answer the phones in a friendly, professional manner and transfer calls to appropriate faculty/staff
  • Must be familiar with the department extension numbers and faculty/staff office locations
  • Greet everyone that enters the Nursing & Health Sciences office suite and provide general information on department programs
  • Help with miscellaneous work for the department
  • Follow the printed procedures for answering and directing phone calls, and greeting and directing walk-in traffic

Skills: Effective interpersonal, oral and written communication skills. Strong phone and face to face etiquette. Strong organizational skills. Ability to work collaboratively with others

Physical Demands: Remain stationary for extended period of time while answering phone calls and directing foot traffic; ascending and descending stairs; Moving about between buildings on the NCMC campus; reaching, pulling, and pushing when filing; able to do repetitive tasks

Environmental Demands: Fluctuations while moving on tile and carpeted floors in a heated and air conditioned environment.