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Supervisor:  John Wilbur
Supervisor Phone: 660-357-6356
E-mail:   [email protected]


The goal of tutoring is for the students that Student Support Services serves to become independent learners, in order that they will eventually not need a tutor, but will know how to teach themselves. This goal can be achieved through the following:

  • Helping students maximize, expand, and improve their academic skills
  • Listening and responding to the academic needs of others with creativity, energy, sensitivity, and patience.
  • Teaching subject-specific course material.
  • Teaching subject-specific study skills.
  • Promoting the services and programs of Student Support Services.


  • To provide subject-specific tutoring either on a drop-in or an assigned basis.
  • To limit assigned tutoring to one-hour sessions unless arrangements have been made with Student Support Services.
  • To encourage students to attend faculty office hours.
  • Work with faculty to encourage students to seek help early.
  • Encourage students to drop-in for help with general study skills and/or course-specific material.
  • To attend and participate actively in all training sessions and seminars, including training prior to the opening of the college and training meetings held during the semesters.
  • To maintain confidentiality of student performance and faculty feedback.
  • To maintain records according to instructions from Student Support Services staff.
  • To check your e-mail in a timely fashion for scheduling updates.
  • To assist in the evaluation of the Department Tutor Program.


  1. When individual tutoring appointments are made, tutors will contact the student in advance in the event they cannot keep their appointment. Tutors may obtain their student’s name and phone number from the Tutor Coordinator or TRiO Assistant. Tutors should make every attempt to talk directly to the student. If tutors must leave a message, they should simply provide their name and the tutoring lab extension, asking the student to return their call.
  2. Be prepared for the tutoring session. When possible, obtain a copy of the syllabus from the student during your first session. Make note of test dates and due dates on a calendar. Outline questions to ask the student each session.
  3. Keep accurate records of tutoring sessions. Turn in tutor contact logs every day.  Tutors shall make a note of their working hours on their time sheet each day. These sheets which will be kept in their designated filing space.
  4. Attend new tutor and in-service training and other assigned meetings.
  5. You may be assigned as a tutor for labs or small groups. If so, this is a semester-long commitment.
  6. If you will be unable to attend your lab/small group study session, you will need to contact the Tutor Coordinator as soon as possible, so a replacement can be located or in order that students may be notified of cancellation.


  1. I will maintain strict confidence regarding all student records and information that I may encounter as I perform my job as a tutor
  2. Subject proficiency and knowledge have top priority in my task as a tutor.
  3. My major motivation is building the student’s self-confidence.
  4. My student deserves and will receive my total attention.
  5. The language my student and I share must be mutually understandable at all times.
  6. I must be able to admit my own weaknesses and will seek assistance whenever I need it.
  7. Respect for my student’s personal dignity means I must accept that individual without judgment.
  8. My student will constantly be encouraged, and never insulted by false hope or empty flattery.
  9. I will strive for a mutual relationship of openness and honesty as I tutor.
  10. I will not impose my personal value system or lifestyle on my students.
  11. Both the student and I will always understand my role is never to do the student’s work.
  12. I count on my student to also be my tutor and teach me ways to do a better job.
  13. I will do my best to be punctual and keep appointments–not only out of courtesy, but also as an example for my students to follow.
  14. I will maintain records, lesson plans and progress data as expected and required.
  15. Good tutoring enables my students to transfer learning from one situation to another.
  16. Making learning real for the students is what tutoring means and is an important part of my goal.
  17. My ultimate tutoring goal is my student’s independence.