Counseling Services

The Counseling Center at NCMC is designed to help students with problems, both academic and personal, that might interfere with their educational pursuits.  All counseling records are kept strictly confidential and are not a part of educational records.  Counselors do not share information about students with anyone except other counseling staff, and instances of occasional collaboration with the NCMC Care Team, to provide continuity of care. Information is shared only with the client’s written permission, except when exceptions mandate reporting.

Exceptions to confidentiality include:

• Risk of harm to self or others
• Report of current abuse or neglect to children or vulnerable adults
• As the result of a court order

In these cases, only essential information will be revealed. To the extent that it is possible, clients will be informed of the need for disclosure and will be involved in the decision process.

If you have tested positive for a communicable disease, we may be required to notify campus administration and/or local health authorities of your presence in the office.  If we have to report this, we will only provide the minimum information necessary for their data collections and will not go into any details about the reason(s) for your visits.

Janelle Golden, LPC has lived in Trenton since 2018, and has been a licensed professional counselor since 2020. She is here to assist students with issues such as depression, anxiety, and many other related mental health issues. You matter and your mental health and wellbeing is important.

North Central Missouri College provides referrals to local counseling services. Students can reach out to a provider to schedule an appointment or the Vice President of Students Affairs can also assist. Students are responsible for all costs incurred as a result of counseling.

Main office locations

In St. Joseph, MO

• (816) 364-1501

• (816) 364-4300

• (816) 232-6818

• (816) 617-9417

Virtual Appointments (free-of-charge) through our NCMC/CMU Partnership

IF in immediate danger, please CALL 911

• You are in danger of hurting yourself
• You are in danger of hurting someone else
  • CALL 911 or go the nearest hospital
  • Wright Memorial Hospital (660) 358-5700
    • 191 Iowa Blvd, Trenton, MO 64683
• Recent traumatic experience such as being assaulted
• Similar to other services, crisis care is confidential except in cases where there is immediate danger to yourself, someone else, or there is current child abuse.

Crisis Text line  Text HOME to 741741 for free, 24/7 support in the US
Green Hills Women’s Shelter –Trenton  (660) 359-3297

Hotline Assistance:

National Hopeline Network– Suicide & Crisis Hotline  1-800-442-HOPE(4673)
National Suicide Prevention Lifeline  (800) 273-8255
National Women’s Resource Center  800-799-SAFE (7233)
Mental Health Crisis Line/CommCare Crisis Hotline 24/7  1 (888) 279-8188
CommCare Crisis Hotline (Hearing/Speech Impaired Only)  1 (800) 955-8339
Suicide Prevention Lifeline 988 – If you or someone you know needs help, call immediately. This is the number for the National Suicide Prevention Lifeline, a 24-hour service available to anyone in need of help.

External Websites:

988 Suicide & Crisis Lifeline Missouri
Active Minds – Nonprofit organization dedicated to utilizing the student voice to raise mental health awareness among college students.
Beyond OCD  – Organization committed to providing resources related to Obsessive Compulsive Disorder.
Depression Looks Like Me – Depression doesn’t discriminate about our age, gender identity or sexual orientation. It can affect anyone, regardless of race, ethnicity, religious belief or socioeconomic status.
Half of Us  – Working to create a public dialogue to raise awareness about the prevalence of mental health issues and connect students to the appropriate resources.
How To Help A Friend  – Important things to do and tips to help a friend with a mental health concern.
The Jed Foundation  – Promotes emotional health and suicide prevention among college students.
LGBT National Help Center – Serving the LGBTQ community by providing free and confidential peer support and resources.
National Suicide Prevention Lifeline – Website providing information regarding support for those in emotional distress or suicidal crisis.
Strength Of Us  – Online community designed to empower young adults.
The Trevor Project   – The Trevor Project is the world’s largest suicide prevention and crisis intervention organization for lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQ) young people.
ULifeline  – An online resource for college and mental health.
Yellow Ribbon Suicide Prevention Program – Dedicated to preventing suicide and attempts.